I have not received NFT from purchase on Launchpad.
If the collection sold out in under 10 minutes please wait at least 90 minutes for the NFT to show in your wallet. If at that that time no NFT has been received please open a help request and include the transaction hash.
I have not received NFT from purchase on Marketplace.
Your NFT is safe even if it appears to still be listed. The transaction will settle in the next few minutes sending the NFT directly to your wallet. An attempt to purchase it during this time by anyone will result in an error message, no ICP sent, and the NFT will be sent to your wallet immediately.
Tip: If you try and buy the same NFT a second time it will trigger and be sent to you immediately, you will NOT pay twice or need to wait for script to run.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article