I cannot connect to Entrepot

Modified on Mon, 7 Feb, 2022 at 5:47 PM

I cannot connect to Entrepot on mobile.

On iOS the following settings need to be enabled to connect Stoic Wallet to Entrepot:

  • Settings -> Safari -> Privacy and Security -> Toggle off "Prevent Cross-Site Tracking" and "Block All Cookies"


Note: Safari is the recommended browser for iOS mobile users. Chrome is the recommended browser for desktop and laptop users. 


I cannot connect to Entrepot on desktop.

Currently only wallets created with Internet Identity or seed phrase can connect to Entrepot. Wallets created using a trusted 3rd party - Google, Github, Twitter, or Facebook will not be able to. If this is not the issue try the following:

  • Close all other tabs and windows
  • Clear your browser cache and restart
  • Attempt a different browser
  • Ensure the time on your device is correct

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